Multi-language support
Talk to every customer naturally with seamless multilingual conversations.
AI customer care · 24/7
Every customer gets an instant answer.
Turn your business knowledge into helpful, accurate conversations on WhatsApp, Instagram and Facebook — in your customers’ language.
✓ Setup in minutes✓ No technical skills✓ Cancel anytime
WhatsApp · Live assistant● Answered instantly24/7
90%faster response time
10×more conversations
24/7customer availability
6website languages
One assistant. Every customer.
Everything your team needs to stay responsive.
Koolbox learns from your catalog, opening hours, policies and processes to provide answers that match your business.
Instant answers, 24/7
Handle questions day and night without making customers wait.
Your business knowledge
Use your catalog, policies and processes to improve every answer.
One multichannel inbox
Stay present on WhatsApp, Instagram and Facebook with one assistant.
Built for your world
Useful in every industry.
One flexible assistant, trained around the questions and workflows that matter to your business.
E-commerce
Brokers
Travel
Air shipping
Real estate
E-learning
Freelancers
How it works
Start helping customers in three simple steps.
No complex rollout. Give Koolbox the right knowledge, connect your channels and let it handle repetitive questions.
Register for free
Create your account and choose the plan that fits your business.
Configure your AI
Add your business data, preferences and goals.
Connect and grow
Launch your channels and focus on higher-value work.
Your most patient, knowledgeable team member — always available.
Why Koolbox
Better service without more repetitive work.
Every interaction becomes faster and more consistent, while your team gains time for customers who need a human touch.
Increase efficiency
Reduce response times and handle more requests at the same time.
Improve satisfaction
Deliver accurate, personalized answers that build customer trust.
Scale with confidence
Grow customer support without losing speed or answer quality.
Meet customers where they are
One assistant across every conversation.
Give customers the same fast, helpful experience wherever they contact you.
Answer questions, share information and guide everyday customer requests.
Connected and ready →Turn direct messages into useful conversations without leaving inquiries unanswered.
Connected and ready →Support visitors at any hour and route the right cases to your team.
Connected and ready →Simple pricing
Plans that grow with your business.
Start free, learn what your customers need and scale when conversations grow.
Starter
Try Koolbox on one channel with the essentials.
Free- 100 answers / month
- 1 WhatsApp channel
- FAQ and opening hours
- Basic statistics
Essential
For small businesses that want a fully configured assistant.
€29 / month€290 / year- 1,000 answers / month
- Everything in Starter
- Full assistant configuration
- Blocked numbers
- Conversation analysis
- Custom prompts
Pro
For growing teams managing conversations on several channels.
€79 / month€790 / year- 5,000 answers / month
- Everything in Essential
- 3 channels: WhatsApp, Instagram and Facebook
- WooCommerce integration
- Business processes
- Priority support
Need more?
Higher volumes, several numbers, API access and dedicated support.
Business
For high-volume businesses with several numbers and teams.
- 20,000 answers / month
- Everything in Pro
- Several phone numbers
- API access
- Service-level agreement
€199 / month€1,990 / yearStart free trial
Enterprise
A tailored rollout for complex organizations.
- Unlimited answers
- Everything in Business
- Custom integrations
- Dedicated onboarding
- Advanced governance
From €499On quoteContact us
Beyond your monthly quota, each extra answer is billed €0.02 on paid plans. The 14-day free trial includes every Pro feature. No credit card required.
Questions before starting
Frequently asked questions.
Everything you need to decide whether Koolbox is right for your team.
How quickly can I set up Koolbox?
You can create an account in minutes, then improve answers as you add business knowledge.
Can the assistant use my own business data?
Yes. Koolbox can use approved catalogs, policies, processes and frequently asked questions.
Which languages are supported?
The website supports English, French, Italian, German, Spanish and Arabic.
Can a human take over a conversation?
The integration is designed to route conversations to your team when a human response is needed.
Can I cancel or change my plan?
Yes. You can upgrade at any time and the change applies to your next billing period. Yearly billing gives you two months free.
What happens when I exceed my monthly quota?
Your assistant keeps answering. On paid plans, each extra answer beyond the quota is billed €0.02; the Starter plan pauses until the next month.
Ready to give every customer an instant answer?
Set up Koolbox in minutes and turn repetitive questions into helpful conversations, day and night.
Start free